Handset Return

To return a faulty handset follow the process below Request a Return
Step 1 Read our returns policy.
Step 2 Carry out the basic tests as described on the returns form.
Step 3 Request a returns number by completing and submitting the DECT returns form or a WiFi returns form.
Step 4 Only on receipt of the returns number should you send the handset to the address provided.



Albright House
156 St Albans Rd
St Abans

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