Remote Support Assistance

If an ICON support Engineer has asked you to setup a Remote Support session, please click here or on the image on the right to get our support application then follow the instructions below.

Get Remote Support here

Using Remote Support  

Download the application (If you are not able to download a file in the EXE format click here for a ZIP file of this application).

RUN the downloaded application (no installation is required) if you are prompted to allow the program to run please click on the YES Button.

When the application has loaded tell your ICON support agent the Your ID displayed.
Remote support


© 2017 ICON All rights reserved.